Hello my parents use Virgin for their landline and the number of scam calls they get is causing genuine distress to them. I was about to ask Virgin to change their landline number as a way of stopping the calls but reading the posts on this forum has made me worried that it won't actually help. Has anyone changed their number and found it useful? I don't know what to do to help them as they are very elderly and infirm and picking the phone up and chatting with people is just what they do and they are unable to be rude and just say no.
thanks Martin - I will probably be with my parents next week - it's hard because my Father had a stroke so his communication can be quite slow so I'll need to ask for your patience.
Is the best thing that I have your email and then when I am with them we email you and schedule a call? I need to be involved with the process to ensure it runs smoothly for them and causes no distress.