Virgin Media Community

[sue33]

I recently had several problems on my landline which you fixed for me which was great and I am just left with one problem that the answerphone cuts in before we can get to it as it hardly rings and being in our70's are not as quick as we were. Any help would be much appreciated.

[Serena_C]

Hi @sue33

Welcome back to our Community Help Forum 🙂

Thank you for your post regarding changing the amount of rings on your landline before the answerphone kicks in, we can certainly extend the number of rings for you, how many rings do you have at the moment? And how many would you like?

I will need to access your account to get this changed over, so I will send you a private message now so that we can pass DPA and get this sorted out for you 🙂 Please look out for the purple envelope in the top right hand corner!

Best wishes,

Serena