Menu
Reply
  • 2
  • 0
  • 0
Joining in
211 Views
Message 1 of 3
Flag for a moderator

Changing Landline Number (Nuisance Calls)

I've been getting a LOT of nuisance calls over the last few months and last week called in to change my landline number, at a cost of £25. It was supposed to have changed on 5 February, but hasn't done.

I don't want to have to call in again as it took absolutely ages getting through all the menu systems and then I had a lot of difficulty in the conversation with the chap I spoke to (language barrier).

Can someone from Virgin look into this for me and perhaps send me a Private Message explaining the situation?

Thanks

0 Kudos
Reply
  • 3.65K
  • 216
  • 283
Forum Team
Forum Team
156 Views
Message 2 of 3
Flag for a moderator

Re: Changing Landline Number (Nuisance Calls)

Hi MandFeaths, 

 

Thanks for your post and welcome to our community 🙂

 

Sorry to hear you don't seem to have had the number changed. Can you confirm if this is still the case since your post on Sunday?

 

If you dial 174/ 175 from your land line it should read your number back to you.

 

Alex_Rm

0 Kudos
Reply
  • 2
  • 0
  • 0
Joining in
135 Views
Message 3 of 3
Flag for a moderator

Re: Changing Landline Number (Nuisance Calls)

Hi Alex

No, it's still not changed unfortunately, can you look into for me?

Thanks

0 Kudos
Reply