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Changed landline by accident!

JMac100
Tuning in

Hello, I’m seeing if anyone can help me as I am desperate for help! I have accidentally changed the landline from virgin media to another provider as I have had a new broadband installed in the house hold. Now the landline works on the new broadband with the other provider. However this was not requested and wanted the landline to stay with virgin media. Is there a way round this as it’s an absolute nightmare and is affecting the monthly bill. 

kind regards 

20 REPLIES 20

Hi JMac100,

If the number has already been taken over by Vodafone, you can speak to us on 150/ 0345 454 1111 and we can raise a number port request to bring this back to us.

Alex_Rm