Change to ex directory

[PTGeorge1]

Please could someone change my phone to ex-directory. I rang your helpline earlier and they told me I had to ring BT directory enquiries myself. Unfortunately BT say that Virgin have to do it. Please could someone help?

[Travis_M]

Hi @PTGeorge1 

Thanks for your post!

I'll drop you a private message to collect some more information so we can get this resolved, keep an eye on your inbox for a message from myself.

Regards