I've just signed another contract from monthly rolling to 18 months with loyalty discount; the lady I spoke clearly informed her that I want to change my landline number. She said that will be done by midnight that was on Friday.
Today I called VM and was informed to my dismay that apparently I cannot change my number, after almost 1:30 hours on the phone no luck! I have even provided Action Fraud's crime ref number but no joy!!!
When I signed the contract, the agent didn't tell me all these, otherwise I wouldn't have signed the contract!!!.
Can someon please assist?
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