Virgin Media Community

[Noodle2002]

I’d like to change my landline number and be ex-directory, could you help please.

[Akua_A]

Hi @Noodle2002,

Welcome to our community forums and thank you for your first post.

Are you able to let us know why you are looking to change your landline number?

Our customer service agents have the ability to process a landline number change, the change takes 24 hours to complete.

Also, you may find the following link useful for ex-directory https://www.virginmedia.com/help/landline/how-do-i-call-directory-enquiries.

Thanks,

[Noodle2002]

Hi thank you for your reply, unfortunately due to a breakdown in my relationship their are a number of people who I don’t want to contact me, the only way is to change my number.

[Paul_DN]

Hi Noodle2002,

Thank you, we are sorry to hear this, I will be happy to arrange a number change for you, so I can I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

[Noodle2002]

Thank you 

[Paul_DN]

Hey 

Noodle2002,

Sorry to hear the number change didn't go through, I have now arranged this for 24 Hours from now, the best way to get your new number is to call yourself from the landline to your Mobile.

Regards

Paul.