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Bstar909
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Change landline number from BT

I would like to replace my current Virgin number with one from my BT account.  Help much appreciated.

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Emma_C
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Re: Change landline number from BT

Hi Bstar909, 

It's great that you want to bring your number over too us. 

Can I ask if the number is still active with BT and there's no disconnection in place, if so we wouldn't be able to bring it across due to this. 

If it's still active then let us know and we'll be able to help from here. 

Thanks. 

Emma_C - Forum Team
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Bstar909
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Re: Change landline number from BT

Hi Emma,

Thanks for the quick reply.  The BT line is still active.

Best, Bradley

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Emma_C
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Re: Change landline number from BT

Perfect. 

I'll pop you a personal message now and see what we need to do 🙂

 

Emma_C - Forum Team