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Anne140
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Change home number

How can I request a number change for my home number ?

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Forum Team (Retired) Joe_F
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Re: Change home number

Hello Anne, 

 

Why do you want to change your number? 

 

Thanks Joe_F

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Anne140
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Re: Change home number

I moved home due to anti social behaviour 12 months ago silent calls started so I haven’t had my phone plugged in since 

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Forum Team (Retired) Tom_S
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Re: Change home number

Hi Anne140,
Apologies, without wanting to pry, when you moved home, did you take out our services after moving home or did you move your services from your previous address?

Did you originally have your phone plugged in at your current address and the calls made you choose to unplug it?

Thanks,

Tom_S

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Anne140
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Re: Change home number

I brought my services with me when I moved home, yes I had the phone plugged in when I moved but it hasn’t been turned on for a couple of months now since the calls, I pay for calls unlimited because it’s part of my plan 

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Forum Team
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Re: Change home number

Thanks for getting back to us.

 

I'm going to send you a Private Message, please reply to it so I can investigate this for you.

 

Thanks,

 

Lisa

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