Virgin Media Community

[Airtech15]

I need help, please. Yet again there are issues with my phone line. Can't dial out and if somebody rings my phone I answer it and the other person just continues to get a ringing tone and so do I.

thought it may be my phone so swapped it out and nope still the same issue. please can somebody get in touch ASAP so that we can sort this out.

[Alex_RM]

Hi Airtech15,

Thanks for posting and sorry to hear there's an issue with the line again, thank you for testing another handset.

I've had a look at the account and arranged a technician visit for you.

You can view the time and date of your appointment via your online account here

Alex_Rm

[Airtech15]

Hi Alex

thank you for sorting this out quickly it was appreciated

Sean