Cannot receive incoming calls

[Duncky]

Engaged tone on both phones but can call out. Just can't receive incoming calls. Have done what checks I can ie checked cables, power,connections etc. Even rebooted  hub but what's that got to do with landline. 

[Travis_M]

Hi @Duncky 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

I am going to drop you a private message now to confirm some more details and investigate further so we can have this resolved for you, keep an eye on your inbox for a message from myself.

Regards

[Duncky]

On phone to 150 trying that route. 

[Travis_M]

Hi @Duncky 

Thanks for your response

I had already dropped you a private message anyhow - if you're unable to get this sorted via the phone please do be sure to drop me a message back 🙂

[Duncky]

Still working on it 25 minutes. Where is private message. Don't see anything.

[Duncky]

Found message.