When people are trying to ring our home phone they are getting a ringing tone but it is not coming through to our phone. We can ring out fine and our number shows up on caller id. People just cannot get through to us on the land-line
I have checked for known faults on-line but none are showing up and we have checked the phone is on and working.
The last call we received was on Tuesday from a BT scam saying that our line would be disconnected if we did not press 1. Not sure if this could be connected. (We did not press any buttons, the call was picked up by our answer phone). We have rang out on the line since this call in.
Any help would be appreciated.