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Cannot make outgoing calls on landline

Joining in

Well said MickyD84

Virginmedia human response and helplines either so poor or non existant!

I have exactly the same fault on my landline (unable to make outgoing calls and immediately diverted to150 helpless Virginmedia line !!!!!!!!!!!!!!!

Extremely frustrating.




[MOD EDIT: Post split to create own thread]


Forum Team
Forum Team

Hi @gpmaguire, thanks a lot for your post here in the Community although I'm sorry to hear of your concerns.

I was able to resolve @MickyD84's problem so I'm hopeful I can get this sorted for you too.

Please allow me to send you a PM, so expect this shortly and respond when you can!

Many thanks


Hi gpmaguire, let Tom help you, he explained it all to me and we've got it all sorted out today.

The tech that came out to us today loved it here. I took the new Hub 3.0 from him and basically set up all the hardware myself 🤣. He did his thing on the phone though.

Thanks again Tom.