Menu
Reply
  • 1
  • 0
  • 0
johnandchrishar
Joining in
172 Views
Message 1 of 2
Flag for a moderator

Cannot make calls on landline

Cannot get a dial tone on my landline. I can receive calls but cannot make calls. This has been happening over a week now.  Isssues with my tivo box fixed but landline still not working.

0 Kudos
Reply
  • 1.31K
  • 70
  • 172
Forum Team
Forum Team
124 Views
Message 2 of 2
Flag for a moderator

Re: Cannot make calls on landline

Hi johnandchrishar, thanks for your post.

 

Sorry for the trouble you've had with making calls on your landline. 

 

Have you been able to check for related known issues on our service status page: virg.in/service? If you sign in from there you can also run tests on the line which may offer a solution.

 

If there's nothing communicated that could be causing the problem don't hesitate to let us know so we can take a further look.

Alternatively you can text our cable-care team on 07533051809 (Mon - Sat 8am - 8pm) or give us a call on 150/ 0345 454 1111.

Tom
 

0 Kudos
Reply