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JanB68
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Cannot get onto site.

on ‎08-05-2022 14:48

Can’t access chat as they want me to use WhatsApp but i don’t use it. I can’t now get onto the site

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Gareth_L
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Re: Cannot get onto site.

on ‎08-05-2022 14:54

HI JanB68,

Sorry to hear this

Can we just ask what it is that you need assistance with?

Gareth_L

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JanB68
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Re: Cannot get onto site.

on ‎08-05-2022 15:01

I wanted to know if I cancelled my home phone line, how much would my bill reduce by. The chat line asked me to use WhatsApp and I replied that I don’t use it. After saying this a few times I was them unable to log on and a blank m page came up

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Gareth_L
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Re: Cannot get onto site.

on ‎08-05-2022 15:09

Thanks JanB68

Sadly one of the things we are not able to assist with on here are billing and package changes.

If you have 3 services, removing the landline might not actually save you a great deal . The discount you have also gets removed and the price stays around the same.  You can call us if you wish. It's 150 free from your landline 

Gareth_L

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