Menu
Reply
Dew1nter
  • 3
  • 0
  • 0
Joining in
1,895 Views
Message 1 of 6
Flag for a moderator

Cancelling landline

Could anyone advise me how I can cancel my landline?

0 Kudos
Reply
Ashleigh_C
  • 5.38K
  • 198
  • 395
Forum Team
Forum Team
1,888 Views
Message 2 of 6
Flag for a moderator

Re: Cancelling landline

Hi there @Dew1nter

 

Thank you so much for your first post to our community forums and welcome to the team, it's great to have you on board. 

 

Is there a reason you wish to cancel the landline at all? Are you facing any issues at all with the service. 

 

You can cancel your services by calling us on 0345 454 1111 or via WhatsApp on 07305 327 112.

 

Thank you. 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Dew1nter
  • 3
  • 0
  • 0
Joining in
1,884 Views
Message 3 of 6
Flag for a moderator

Re: Cancelling landline

I no longer use the landline so pointless having it also not worked for awhile. Some water got into the socket. Thanks for the reply

0 Kudos
Reply
Ashleigh_C
  • 5.38K
  • 198
  • 395
Forum Team
Forum Team
1,881 Views
Message 4 of 6
Flag for a moderator

Re: Cancelling landline

I'm so sorry to hear that! 

 

If you would like us to run diagnostics on the landline and try to fix the fault we would be more than happy to?

 

It is worth noting we do not handle package changes or cancellations  via the forums so you would need to call or message for this. 

 

Thanks again.

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Dew1nter
  • 3
  • 0
  • 0
Joining in
1,878 Views
Message 5 of 6
Flag for a moderator

Re: Cancelling landline

No need I will speak to the team to get it cancelled. 

0 Kudos
Reply
Ashleigh_C
  • 5.38K
  • 198
  • 395
Forum Team
Forum Team
1,873 Views
Message 6 of 6
Flag for a moderator

Re: Cancelling landline

Thank you @Dew1nter

 

Should you need any further assistance please do reach out via the forums and we will do all we can to help! 

 

Thanks again

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply