Virgin Media Community

[Dew1nter]

Could anyone advise me how I can cancel my landline?

[Ashleigh_C]

Hi there @Dew1nter

Thank you so much for your first post to our community forums and welcome to the team, it's great to have you on board. 

Is there a reason you wish to cancel the landline at all? Are you facing any issues at all with the service. 

You can cancel your services by calling us on 0345 454 1111 or via WhatsApp on 07305 327 112.

Thank you. 

[Dew1nter]

I no longer use the landline so pointless having it also not worked for awhile. Some water got into the socket. Thanks for the reply

[Ashleigh_C]

I'm so sorry to hear that! 

If you would like us to run diagnostics on the landline and try to fix the fault we would be more than happy to?

It is worth noting we do not handle package changes or cancellations  via the forums so you would need to call or message for this. 

Thanks again.

[Dew1nter]

No need I will speak to the team to get it cancelled. 

[Ashleigh_C]

Thank you @Dew1nter

Should you need any further assistance please do reach out via the forums and we will do all we can to help! 

Thanks again