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Phixion
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Cancelled home phone contract--Cut off early?

Hello,

Can staff please look in to my account and find the end date of my home phone contract?

I phoned to cancel it, and was told it would be cancelled by end of contract, however it's already been disabled and I'm pretty sure I'm still paying for it?

Many thanks.

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Rachael_F
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Re: Cancelled home phone contract--Cut off early?

Hi Phixion,

 

Thank you for posting with regards to your landline. I'm sorry that this appears to have been disconnected early, we can certainly take a look into this for you.

 

We'll need to clear account security to discuss relevant details, so I'll send you a private message now to confirm some information. Please head to the purple envelope in the top right corner to respond.

 

Thanks,

Rachael