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Ewart
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Cancellation

I’m leaving Virgin after many, many years On 14th Oct as I cannot afford their charges any longer. Can I keep my telephone number?

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Corey_C
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Re: Cancellation

Hi Ewart,

 

Thanks for your post and for reaching out to the community forums. Sorry to hear that you are thinking of cancelling. You can keep phone numbers through the porting process, which you would advise the company you are moving to, so that they can send a porting request to have the number transferred. The line still does have to be active for the port/number transfer to work.

 

Cheers,

Corey C

Ewart
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Re: Cancellation

Cheers Corey 👍
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Corey_C
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Re: Cancellation

You're welcome Ewart.