Virgin Media Community

[Amanda777]

I have an engineer booked for weds but my landline has started to work again so I need to cancel the engineer appointment but can't do it online as the appointment doesn't show in our account and although it shows in the app, I can't cancel it there.

Amanda

[David_Bn]

Thanks for your post on our Community Forums @Amanda777

Check out the purple envelope in the top right hand corner and I'll assist you further on this

Kindest regards,

David_Bn