Cancel engineer visit

[Charli0310]

My hub 4 stopped working yesterday so booked an engineer visit. Then this afternoon it started to work again.  

Does anyone know how I can cancel the visit as its booked for tomorrow

 Apparently I can't change it because its less then 24hrs 

[David_Bn]

Thanks for your post on our Community Forums @Charli0310, and a very warm welcome to you!

Sorry to hear of the difficulty you've faced when trying to cancel the visit.

Check out the envelope in the top right hand corner for a private message from me, and I'll 

Kindest regards,

David_Bn