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Bexythepirate
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Cancel engineer visit

I have an engineer booked 27/5 1200-1600. No longer needed as the fault has cleared. Can someone help me cancel the visit please? I have tried to do so by logging into the website but to be honest cracking the nuclear fusion formula is easier! Just getting sent round and round in circles! 😡

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campo7
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Message 2 of 6
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Re: Cancel engineer visit

Hi

You should receive a text message to confirm the appointment just reply No and it will auto cancel. 


Here to help! I'm a manager helping out whilst working from home. Find out more


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Bexythepirate
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Re: Cancel engineer visit

Ok, I will try that thanks. 

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Bexythepirate
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Re: Cancel engineer visit

It’s my father, he’s 85. I think he has replied to the text and cancelled the engineer but can you check? I have his account details which I manage on his behalf. 

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Corey_C
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Re: Cancel engineer visit

Hi, Bexythepirate

 

Apologies for the late response, I've cancelled this for you. You should get the confirmation text shortly.

 

Cheers,

Corey C

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Bexythepirate
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Re: Cancel engineer visit

OK Corey, that’s great. Thanks for your help.

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