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Cancel an engineer

eloisepickering
Joining in

Hi im trying to cancel an appointment for an engineer for this tuesday between 8am and 12. I have been on my app and there is no appointment showing, how can i cancel it 

Many thanks 😊 

1 REPLY 1

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Hi, eloisepickering.
Thank you for joining our help forums and for your first post here, happy to have you on board. A welcome to the VM community from us! 🙂

Sorry to see you've been trying to cancel a visit which you cannot find on the online account currently, we'd love to have a look for you and assist with this.

I'll send you a PM here shortly as we'll need to confirm a few details together for this.
Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.

Adri
Forum Team

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