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Cancel Voice Mail

My mother has had voice mail activated on her home phone on starting a new contract. I have logged into her account with her but can’t see where I can cancel it. Her friends don’t want voicemail because it charges them when she’s not answering and she hasn’t retrieved the messages. Where do I just log in online and cancel the Voice Mail I’ve looked for answers everywhere on the forum thanks.

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Re: Cancel Voice Mail

There isn't an online option to do this.  The account holder, or someone authorised to act on their behalf, will need to call in to get voice mail switched off.

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

I am a VM customer. There are no guarantees that my advice will work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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