Virgin Media Community

[JennyLynn]

Hi, I need my 1571 cancelled asap please, my phone displayed i had a message, so i rang 1571 to check answerphone was still de-activated, only to find that i have just re-activated it by dialling 1571 ???  -, and after all the trouble i had getting it removed over a year ago!  I cannot get through on 150, Please can you get it de-activated permanently for me? Thank you.

[Natalie_L]

Hi JennyLynn, 

Thank you for getting in touch. 

We would be happy to get the feature removed from your service. 

In order for us to do this, we will just need to grab a few more details via a private message. 

I will pop this over to you now and this will be available via the purple envelope on the top right of this page. 

Speak soon,