cancel
Showing results for 
Search instead for 
Did you mean: 

Can't respond to text message about Number Port

LukeA1991
Joining in

Hi,

I have recently signed up to Virgin media and have recieved a text from 07445576718 about transferring my home phone number.

It asks me to reply to the text with CHAT, but when I try this the message fails to send. I don't have issues with sending text messages to any other numbers, and can't see any reason why this number would be blocked. I'm using an iPhone and am on the Plusnet network, if that helps at all.

Any ideas on how to get through (or if this is even a genuine Virgin text), or will I need to call customer service?

Thanks,

Luke

0 REPLIES 0