on 01-09-2021 12:43
Changed over last week. Have spoken to helpline. Have rebooted several times . Still not working
on 01-09-2021 13:00
Hello Bieboy
Sorry to hear about
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 02-09-2021 10:26
Hello Bieboy
Thanks for passing security
To fix the line
I have booked the first engineer appointment we have available
You can check and reschedule this appointment through your online account if you need to
You can also cancel it if the fault has gone
Can you please let me know how the visit goes
Gareth_L
on 09-09-2021 10:55
It's now working so cancelled the engineer visit. Thanks
on 09-09-2021 11:04
Hi Bieboy
We're pleased to hear you're now able to receive incoming calls. Thank you for letting us know.
If you need anything else at all from us please don't hesitate to let us know.
Beth