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christian05
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Can’t receive incoming calls again! Urgent!

Hi, 

My landline is acting up again, for the past three days I’ve been unable to receive incoming calls on my landline. When people try to ring in, they get an engage tone and when I ring out there’s a buzzing noise on the line.

Would a VirginMedia staff member please send me a message so I can get this sorted out please. I have Cerebral Palsy and talking to strangers on the phone is difficult for me... and them so easier to do things like this online.

Many thanks.

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Natalie_L
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Re: Can’t receive incoming calls again! Urgent!

Hi christian05, 

 

Thank you for reaching out to us here on the Community. 

 

I am very sorry to hear you have been experiencing some issues with your landline, 

 

I would be happy to look in to this further so I am going to pop you over a private message now and we can go from there. 

 

Speak soon, 

 

 

Nat
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