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Bluewilma74
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Can't receive calls

Hi, I can make calls on my land-line but can't receive them. I have checked for faults and it says there aren't any. I've bought a new phone and problem still there. 

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janefurnell1012
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Re: Can't receive calls

I've got the same problem.  I can make calls but can't  receive  them on my landlines. Two weeks ago I called Virgin and they sort it for awhile now I have the same problem  again can anyone help me 

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Corey_C
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Re: Can't receive calls

Thanks for your post and for reaching out to the community forums, janefurnell1012.

 

Sorry to hear that you are having landline issues. I've attempted to run remote diagnostics on your connection but it seem it's also being done as you are currently on the phone with the team. They's be able to get this sorted for you. Let us know how it goes. 

 

Cheers,

Corey C

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