My brothers house phone
He can ring out OK to landline or mobile
Mobile calling in (O2) gets an invalid number & single beeps
Ringing in from same mobile but putting 0044 1st & it works?
Ringing in from a BT landline OK
Go to Answer
Thanks for your post
Sorry to hear about your brothers house phone
The way I understand is only an O2 mobile calling in has this issue
Every other Mobile calling in is okay
And no issues calling out
If that is the case it may be worthwhile contacting the O2 Community
And raising this issue with them
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Hi Thanks for your reply, Other calls from a Lebara mobile (Vodaphone) are not getting through.
Thanks for the reply
Do you have to enter 0044 on these aswell
Does your brother have any features on his phone that may stop any calls getting through
We do want to take a look in to this,
To do this need account access and to be speaking direct to the account holder
He's only been with Virgin a short while...Apparently some folk can't get through from a landline either, will get him to contact Virgin directly tomorrow.
Will post if there is a resolution - thanks for the replies.
Thanks for your reply, oowbigj49,
Yes, please if you can get him to contact us or visit us here at the forums then we can take a look at his account and connection and see what's happening.
He contacted Virgin this morning and there was some sort of issue with his line that they were able to resolve and all good at present.
Hopefully the end of the story.
Hope you all have a great Christmas.
Thanks for your reply and update, oowbigj49,
Glad to hear it's been sorted.