on 30-07-2022 10:41
Hi, can I jump on the wagon of not being able to receive calls? We've no dial tone and when anyone rings us they get a busy signal. There was work in our area a few days again and since then the dial tone has vanished.
I went through the online help but nothing worked and when it came to the button "can't receive calls" it just redirects me back to the "fix landline" menu in a circular loop that stops me getting anywhere.
Is there a way of actually reporting a problem? Thanks.
on 30-07-2022 11:28
Thank you for your post. I'm very sorry to hear about the issue you're having with your landline.
I am more than happy to look into this for you so we can work to get this resolved.
I will private message you now to confirm some details.