Virgin Media Community

[rivinder]

Since 1st Jan we can’t make calls to France from our virgin media home phone. We have an international minutes package and have used it without issues for years. Now when we call the phone rings at the other end and people can answer but they can’t hear us at all. Anyone else having this issue? 

[Martin_N]

Hi rivinder,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you've been having this issue. 

Is this happening with different numbers you're calling?

^Martin

[rivinder]

Yes, with several numbers we have called in France. 

[Corey_C]

Thanks for replying, rivinder

I'll send you a private message to confirm your account details.

Cheers,

Corey C