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Can't get hold of Virgin Media to fix Landline - No dialling tone

Versace6477
Joining in

on ‎28-10-2022 19:40

Our Virgin media landline has no dialling tone and we can't get hold of virgin media to arrange a call out?

 

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3 REPLIES 3

Nathan_B
Forum Team
Forum Team

on ‎28-10-2022 19:52

Hi there @Versace6477, welcome to our forum and thanks for your post.

I'm sorry to see that you are having issues with your landline having no dial tone, I would recommend checking our service page here to see if this is due to any known network issues. You can also sign into the page with your My VM details to run a fault test.

If nothing helps when checking the service page I would recommend checking our landline help page here for further assistance.

If you still need help with this after checking, please let us know, we will be happy to assist.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Versace6477
Joining in
In response to Nathan_B

on ‎28-10-2022 20:12

Yes we still need help

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Nathan_B
Forum Team
Forum Team
In response to Versace6477

on ‎28-10-2022 20:15

Thanks for checking those links, as this is still not working I will send you a PM to confirm your details to check this further.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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