Virgin Media Community

[Tonymc41]

Pleas someone help me asap I can’t ring out my house fone connected to the hub and I don’t have a mobile can someone help me sort this I have a consultation with a consultant in 20 minutes please ty

[Alex_RM]

Hi Tonymc41,

Thanks for posting, and sorry to hear you're having some issues with the line.

So I can look into this further I'll need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)

Alex_Rm

[Alex_RM]

Thanks for popping over your details via private message Tonymc41 🙂

Can you confirm if you've tried plugging the handset into the wall socket?

Alex_Rm

[Tonymc41]

It’s in the hub

[Alex_RM]

Hi there,

I've checked a few things from our side and the line should be back up and running within the next few hours.

Alex_Rm

[Tonymc41]

Ty so much son fingers crossed 

[Alex_RM]

No worries Tonymc41 🙂

Please keep me updated with how you get on.

Alex_Rm