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Energize
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Can't dial out: intermittent stuttering dial tone

Our dial tone has sounded intermittent since we got the service, but now it's more stuttering and we can't dial out at all. No messages via 1571.

The online check shows no errors.

Any ideas before I call for an engineer?

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David_Bn
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Re: Can't dial out: intermittent stuttering dial tone

Good Afternoon Energize,

 

Thanks for your post on our Community Forums and I'm sorry to see that you've been having issues with the phone line

 

I can see that you've been able to speak to our team to discuss your landline services.

 

Has this now all been resolved or is the issue still on going?

 

Kindest regards,

 

David_Bn

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Energize
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Re: Can't dial out: intermittent stuttering dial tone

This has been resolved now thank you: took two engineer visits, and needed the main cabinet opening so I doubt I could have fixed it myself.

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David_Bn
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Re: Can't dial out: intermittent stuttering dial tone

Thanks for letting me know Energize!

 

Pleased to hear it's been resolved and our apologies for any inconvenience caused

 

Enjoy the rest of your weekend

 

David_BN

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