Can’t change contact number

[Mickbrock]

I’m trying to change my contact number to my mobile as I don’t use the landline via the app and online and keep getting the message unable to save.

[Travis_M]

Hi @Mickbrock 

Thanks for posting on our community forum and sorry to hear about the mishap with you changing your contact number.

Keep an eye on your inbox for a private message from myself and I'll look to have this resolved for you.

Regards

[Mickbrock]

Hi Travis

Replied to pm 

[Mickbrock]

Any update on this?

[Mickbrock]

?

[Travis_M]

Hi @Mickbrock

Thanks for your response

I have responded via private message and I am just awaiting a response from yourself so we can get this sorted 🙂

Regards

[Travis_M]

Thank you for joining me via private message @Mickbrock 

That is now all sorted for you and may take 24 hours to be reflected in your online account. I hope you have a great day and thank you for your time.

[Mickbrock]

Thank you

[Mickbrock]

Hi again Travis, 

I have just logged in to my hub 3 and it is showing the telephone as disabled is this something you can enable? It was working before an engineer replaced the previous hub