Many people had second lines in the days of dial up internet, me included. But then as people gave them up & moved to Fibre Broadband VM ended up getting a lot more customers, all of whom took these phone lines for voice calls. Hence there is not the capacity now for second lines in the cabinets like there used to be.
You could always transfer the service to VoIP or even BT & have a second working line that is independent of the first. I moved my second line to another provider years ago, as it was cheaper than keeping two Virgin lines.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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