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Lauraf87
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Can I got a full call log?

Hello. 
I am trying to track down a lost phone number and was wondering whether it is possible to see my full call log from my home phone? 
thanks 

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nodrogd
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Re: Can I got a full call log?

You should be able to get the details of any CHARGEABLE call.

If the call was free or inclusive of your call package then VM have no reason to retain the data for billing purposes.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

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goslow
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Re: Can I got a full call log?

This has been asked in previous topics and, unfortunately, the answer seems to be a 'no'

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Itemised-calls/td-p/4772039

Does your phone store any call lists or re-dial option for numbers (depending on how far back in time you are trying to go and whether you want a number coming in or going out)?

If you are looking for an outbound number, which may have generated a call charge, have you looked back in the 'Bills' section of 'My Virgin Media' which should allow you to download the last 12 months of bills. (Calls within your phone package won't be listed though)

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