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DavidGibson
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Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

Are calls to the Virgin Support number 0345 454 1111 from Virgin mobile charged?

0345 454 1111 is the number stated on the Virgin Media contract for Broadband/TV/Home Phone.

 

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-tony-
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

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Emily_G
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

Thanks for the post.


This is the chargeable number, the free number is 150 from your Virgin Media landline.


Thanks, Emily.

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DavidGibson
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

Thanks Emily.

Are 150 and 151 also free from a Virgin Mobile?

 

 

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Emma_C
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

If you were to ring 789 from a Virgin Mobile you would be asked if you need to speak to our cable or mobile team 🙂 

Emma_C - Forum Team
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DavidGibson
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

Ok, I'll use 789 from my mobile if I need to call again.

Hopefully I won't though, I'm waiting for an email with my new contract, 3rd time lucky this it's what was agreed over the phone.

Meantime, I did use 151 from my mobile, calling about my TV/Broadband/Landline contract. Do you know if 151 wold have been free for this?

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Emma_C
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

No worries, 151 would have been free as well 🙂 

Let us know if you need anything else. 

Emma_C - Forum Team
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DavidGibson
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

Great, thanks for all the replies.

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Emma_C
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Re: Calls to 0345 454 1111 from Virgin Mobile Phone Charged?

No worries, let us know if you need anything else. 

Emma_C - Forum Team
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