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Pez1961
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Calling America

Still cannot get through to my friend in America from my home phone,UK calls there is no problem,can someone please help,I have called Virgin and was supposed to be through to the faults team but nothing happened,now Virgin are saying my phone is busy,this is crazy.

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Travis_M
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Re: Calling America

Hi @Pez161

 

Thanks for posting on our community forum!

 

Are these calls from a mobile to a mobile? What did the team advise exactly via the phone?

 

Regards

Travis_M
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Pez1961
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Re: Calling America

From landline to landline,a guy was supposed to put me through to the faults team but nothing happened so i couldn't explain anything to them,he did pass my notes onto them.

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Travis_M
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Re: Calling America

I see, so this is a UK home phone to a US home phone?

 

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Travis_M
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Pez1961
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Re: Calling America

Yes it is.

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Travis_M
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Re: Calling America

Hi @Pez1961

 

Just to check, have you received international calls from elsewhere which work fine? Is it just this specific number which is abroad?

 

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Travis_M
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Pez1961
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Re: Calling America

She can call me with no problem,her number is the only one i call.

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Martin_N
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Re: Calling America

Hi Pez1961,

 

Thank you for that information. 

 

What I will need to do is private message you so we can go through some checks. 

 

^Martin

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