- Moved from Sky to VM beginning of Nov 22
- Date today is 28 Jan 23 (~3 months since moving across)
- We can call out without issue
- We cannot receive calls
- Callers to Vigin home phone landline received 'You have dialled an incorrect number'
- Spoke many time to a plethora of VM customer service people (in excess of 10 sessions)
- Engineer has been out and could not resolve
- Engineer called VM Telephony department and they believed it may be an issue with Hub5
- Last call - was promised 'an expert' would call my mobile number to discuss and resolve and have received nothing!
Am getting mighty peeved!
