Caller not getting ring sounds

[Masseytech]

Ringing from VM landline to talktalk Voip phone pstn phone with adapter, the caller cannot hear ringback tones even though the recipient phone rings. Coincidentally the caller's voice has an echo and is at high volume. I cannot find information on local ringback tones on VM or if SIP 183 works in the same way on VM. Calls to mobile numbers are Ok. The fault is fairly recent and both phones declared Ok by providers, any thoughts?

[Beth_G]

Hi Masseytech

Thank you for your post. Sorry to hear you're having some issues with your calls from your landline.

Is it just this one TalkTalk number you're having issues with when calling, or have you noticed if it's multiple TalkTalk numbers?

Has the receiver also noticed issues when on the call with you, or are they only experienced by yourself? E/g the echo.

[Masseytech]

Problem seems to have righted itself, maybe something has been tidied up.

[Akua_A]

Glad to hear this @Masseytech 

Please do not hesitate to contact us if you need any further help.

Thanks,