Virgin Media Community

[srm22]

I need to add caller id to my landline so that I can block all the spam calls I’m getting, internet going off, loft insulation etc. When I call 150 it suggests I can do it online but when I try I get a message saying can’t upgrade phone online 150 is either unavailable or ridiculously long waits. Is there any other way I can do this?

[Zak_M]

Good morning @srm22 

Welcome to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with getting though to us.

Caller ID is now a free of charge services that we are able to provide to all of our customers.

I can get this added for you, I will need to drop you a quick PM so that I can get some account information. 

Kind regards,

Zak_M 

[srm22]

Thank you