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Sasipipat
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Caller id missing after landline stopped working

Hi, 

My landline had stopped working for 2 weeks and now it's fixed but without the caller id display. Anyone can give me an advise how to fix it please. Thank you. 

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Katie_WT
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Re: Caller id missing after landline stopped working

Hi there @Sasipipat

 

Welcome to our Community and thanks so much for your first post - sorry that you're having some issues with your Caller Display since you have a fault with your landline. 

 

I have located your account from your forum information and can see that the feature was missing from the telephone exchange; this can sometimes happen after a fault. I have now added that back on and all should be working in the next 10 minites or so. 

 

Please have a check and pop back and let me know when you can!

 

Cheers

 

 

Katie - Forum Team


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Sasipipat
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Re: Caller id missing after landline stopped working

Hi Katie, 

 

It's back on now. Thank you so much for your help. 

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Emma_C
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Re: Caller id missing after landline stopped working

Thanks for letting us know! 

We're around if you need anything else. 

Emma_C - Forum Team
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