Menu
Reply
Kat531
  • 3
  • 0
  • 0
Joining in
890 Views
Message 1 of 7
Flag for a moderator

Caller display

Hi

We’re helping our friend set up his new phone this Friday, to help him get rid of endless nuisance calls.

We know that the this ‘BT advanced phone’ needs to have caller display. Can anyone tell me whether this is something that can be done straight away or requires an engineer to come to his house?

Thank you 

0 Kudos
Reply
Alex_RM
  • 6.69K
  • 346
  • 504
Forum Team
Forum Team
879 Views
Message 2 of 7
Flag for a moderator
Helpful Answer

Re: Caller display

Hi Kat531,

 

Thanks for posting and welcome to our community 🙂

 

Caller Display is something we can switch on from our side, he just needs to let us know when speaking over the phone 🙂

 

Alex_Rm

0 Kudos
Reply
goslow
  • 4.3K
  • 597
  • 1.54K
Community elder
875 Views
Message 3 of 7
Flag for a moderator

Re: Caller display


@Kat531 wrote:

Hi

We’re helping our friend set up his new phone this Friday, to help him get rid of endless nuisance calls.

We know that the this ‘BT advanced phone’ needs to have caller display. Can anyone tell me whether this is something that can be done straight away or requires an engineer to come to his house?

Thank you 


It is also possible that the BT advanced phone may not be reading the caller ID on the VM line (there have been past posts on this, inc this recent one)

https://community.virginmedia.com/t5/Home-Phone/BT-Advanced-cordless-phone-caller-id/m-p/4892891

Are you able to try a different (non BT) phone in the line and see if caller ID is present (you would then know if it was missing, or present but not working with the BT advanced phone)

Kat531
  • 3
  • 0
  • 0
Joining in
864 Views
Message 4 of 7
Flag for a moderator

Re: Caller display

Thank you - an easy sort then

0 Kudos
Reply
Ashleigh_C
  • 4.24K
  • 170
  • 318
Forum Team
Forum Team
860 Views
Message 5 of 7
Flag for a moderator

Re: Caller display

Thank you @Kat531

 

Please do let us know if they are able to add the caller display.

 

Thanks again.

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Kat531
  • 3
  • 0
  • 0
Joining in
779 Views
Message 6 of 7
Flag for a moderator

Re: Caller display

Thanks - it was easy and works fine

0 Kudos
Reply
Ayisha_B
  • 3.8K
  • 148
  • 348
Forum Team
Forum Team
771 Views
Message 7 of 7
Flag for a moderator

Re: Caller display

Glad to hear this @Kat532

 

Hope you have a lovely weekend 😄

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply