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Alan_Lowe
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Caller display stopped working on landline

The caller display on my Panasonic phone has stopped working. All batteries are fully charged.

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Paul_DN
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Re: Caller display stopped working on landline

Hi Alan,

Thank you for reaching out to us in our community and welcome, sorry to hear caller display has stopped working on your handset, I have been able to locate your account with the details we have for you and everything at our end is as it should be, regarding caller display, have you been able to try a different phone with caller display to see if the phone is at fault?

Regards

Paul.

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Alan_Lowe
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Re: Caller display stopped working on landline

Hi Paul,

Thanks for your reply. I have now tried using another phone with caller display, namely a Gigaset (instead of Panasonic). The caller display is still not displaying the caller's number. It just says "external call"

So what could be the problem?

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Alan_Lowe
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Re: Caller display stopped working on landline

Hi Paul,

The caller display on my Panasonic phone has started working properly this morning, and is now displaying the telephone number of the caller!

Thank you for your help,

Alan Lowe

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Chris_W1
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Re: Caller display stopped working on landline

Hi Alan_Lowe, thanks for the message. I am glad to see that this is now resolved. Please let me know if we can provide any further assistance. Have a good day. ^Chris

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