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Hannah-Montana
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Caller display on landline not showing

A few months ago 1471 and caller display stopped working 

If I dial 1471 I get the following “service requested is not available from this line”

Looking through other customers problems it seems this has been a common problem.

I have spent hours trying to contact customer services.

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Megan_L
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Re: Caller display on landline not showing

Hi Hannah-Montana,

Thanks for using the forums to get this issue with your caller display services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. I have refreshed the Caller Display on our side and it is showing as active now - before it was set to inactive. 

Please try calling your landline to see if it works, sometimes it can take up to 24 hours for it to fully process though. 

If you still need help tomorrow we will be happy to look into this further 🙂

Thanks,

Megan_L

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