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Dragonowl12
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Caller display and 1471 no longer working on landline

We had a repair a few weeks ago to our landline and now both caller display and 1471 are not working.

Both are including in our package. As the phone is only showing 'incoming call' it does not block unwanted or withheld numbers any more. We just received a call saying they were a police officer and had arrested someone with our credit card .. we can't even report the number although luckily we knew it was a scam as we have no way to tell what it was. 

Could you look into the caller display and 1471 urgently please? 

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Ayisha_B
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Re: Caller display and 1471 no longer working on landline

Hi @Dragonwl12,

 

Welcome to our Community Forums and thanks for posting. .

 

I am sorry to hear the Caller Display and 1471 is no longer working after a recent technician visit. 

 

I will pop you a PM now so we can clear security and look into this for you. 

 

 

Ayisha_B
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Ayisha_B
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Re: Caller display and 1471 no longer working on landline

Thanks for confirming the details as requested via PM @Dragonowl12

 

We have updated the switch so the Caller display and 1471 should be working again now 🙂

 

Can you please check and let me know all is okay your end?

 

 

Ayisha_B
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Dragonowl12
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Re: Caller display and 1471 no longer working on landline

Perfect thank you 

 

All working now 🙂

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Ayisha_B
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Re: Caller display and 1471 no longer working on landline

So glad to hear this @Dragonowl12

 

Let us know if you need anything else and I hope you have a lovely rest of the day 😄

 

 

Ayisha_B
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