Virgin Media Community

[Rabbitfighter56]

since a repair 1471 and caller id does not work.when I ring 1471 I get '' the service requested is not available on this line" ,any help would be much appreciated 

[Zach_R]

Hi @Rabbitfighter56,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that you're having some issues with your landline services lately. Have you checked our Service Status page to see if there are any known area impacting faults regarding this?

Thanks,
 

[Rabbitfighter56]

Hi, no issues in my area. Problem appears to be specific to my line. 

[Ayisha_B]

Thanks for checking @Rabbitfighter56

I will be more than happy to look into this for you. 

Will pop you a PM now so we can pass security first 🙂 

Speak soon!

[Ayisha_B]

Hi @Rabbitfighter56,

Just to update the thread, glad that this is all working for you now and the issue resolved 😄

Don't hesitate to pop back on the forums should you need us again!

Enjoy your day.