Been a VM customer for 25+ years since NTL and have always had Caller Display/Caller ID because of nuisance calls. Nothing wrong with my phone (Panasonic cordless) but lately all I get on the display is “Incoming Call”.
Yesterday I spent a total of 4 hours on the phone to VM and just at the point they were going to send an engineer out, I got cut off. Twice. Eventually I got through to the “Second Line Team” who managed to get the phone to show the number - once - so decided it was fixed. It isn’t; I’ve tried it from 3 different numbers and it’s still saying “Incoming call”.
I’m disabled and also still get the odd nuisance call; I *need* to know who’s phoning me but I don’t have the energy to spend another 4-5 hours on hold today. If anyone has any suggestions or knows a quicker way to get an engineer out, I’d be so grateful.