When is Caller Description likely to be available in Area blue?
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Can you expand on this query for me so we can assist further
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I’m in area25, Newport, South Wales.
i had an internet chat with one of your colleagues who checked and said that I could have Caller Description on 150 and it could be done immediately.
.I then called 150 and after a long delay (Asian lady disappeared for a long time) she came back and said it couldn’t be done. No reason given.
An hour later I tried again and the result was the same. Impossible apparently!
I then read through the posts on this board and realised that this has been rolled out for the past six months.
so the question is - how and when can I get Caller Description?
The final sentence probably should read “how when and if”.
@Kizziedog wrote:so the question is - how and when can I get Caller Description?
All areas should now have it as it's standard to all landlines. There isn't any code to be added on to make it work - it should be automatic.
If it's not working then there is a fault somewhere.
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So the next question is - where do I go from here?
Sorry the caller display feature doesn't seem to be working for you. I'm going to pop you over a PM so I can take a closer look.
Look out for the little purple envelope in the top right hand corner and get back to me when you can 🙂